Privacy and policy
Introduction
Welcome to Aspire IT Education. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and enroll in our courses.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and account credentials.
- Payment Information: When purchasing a course, payment details are processed securely via third-party payment gateways.
- Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the collected data for:
- Course enrollment and access management.
- Customer support and service improvements.
- Sending course updates, promotions, and newsletters (you can opt out anytime).
- Ensuring security and fraud prevention.
Data Protection & Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss.
Third-Party Services
- We may use third-party tools (e.g., payment gateways, analytics) that have their own privacy policies.
- We do not sell, trade, or share your personal information with unauthorized parties.
Cookies & Tracking Technologies
- We use cookies to improve website functionality and user experience.
- You can manage cookie preferences through your browser settings.
Refund Policy
We aim to provide a high-quality learning experience. However, if you are unsatisfied with a course, we offer a 2-day refund policy under the following conditions:
- The refund request must be made within 48 hours of purchase.
- The course must not have been fully completed or downloaded.
- Refunds are not applicable for discounted or promotional courses.
- To request a refund, contact us at aspireitskills@gmail.com with your order details.
- Approved refunds will be processed within 7-10 business days.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Please check this page periodically for changes.
Contact Us
For any questions about our Privacy Policy or refund process, reach out to us:
📩 Email: aspireitskills@gmail.com
🌐 Website: aspireitedu.odoo.com